Billing & Plans
5 articles in this category
How to Pay for Your eSIM
Discover every way to pay for an eSimHero plan: PayPal, credit and debit cards, your eSimHero wallet balance, and secure guest checkout.
Wallet & Top-ups
Learn how the eSimHero wallet works: top up via PayPal, store a prepaid balance in USD, GBP, or EUR, and check out for new eSIMs in one click.
Refund Policy
Understand the eSimHero refund policy: when you qualify, how to request a refund from My eSIMs, and where your money goes for PayPal and wallet payments.
Using Discount Codes
How to apply a promo code at eSimHero checkout, the rules for stacking with bulk discounts, expiry handling, and what to do if your code isn't working.
Bulk Discounts — Buy More, Save More
Save money on group travel by buying multiple eSIMs in a single eSimHero order. Quantity discounts apply automatically and stack with promo codes.