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Managing Your Account

How to update your profile, view orders, and manage your eSimHero account.

Managing Your Account

Profile Settings

  • Log in and go to your account dashboard
  • Update your name, email, and password
  • Manage notification preferences
  • View and download purchase receipts

Order History

Your order history shows all past purchases, including:

  • Plan details and data allowance
  • QR codes for reinstallation (if needed)
  • Usage statistics
  • Expiry dates

Security

  • Enable two-factor authentication for extra security
  • Review recent login activity
  • Change your password regularly
  • Never share your account credentials

Deleting Your Account

If you wish to delete your account, please contact our support team. Note that:

  • All unused eSIMs will be deactivated
  • Order history will be permanently deleted
  • This action cannot be undone