Legal

Cookie Policy

Last updated: January 1, 2026

This Cookie Policy explains how eSimHero uses cookies and similar technologies when you visit our website.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.

How We Use Cookies

eSimHero uses cookies and similar technologies (such as local storage and pixels) to operate our website, analyze traffic, personalize your experience, track affiliate referrals for commission payments, and serve targeted advertisements. Some cookies are placed by us, while others are placed by third-party services such as advertising networks and affiliate tracking platforms.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, account authentication, and session management. You cannot opt out of these cookies as the website would not function without them.

  • Session cookies to keep you logged in
  • Security cookies to prevent fraud
  • Load balancing cookies

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.

  • Pages visited and time spent
  • Traffic sources and referral data
  • Error reporting and performance monitoring

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings. They may be set by us or by third-party providers whose services we use.

  • Language and region preferences
  • Theme preferences (light/dark mode)
  • Previously selected countries or plans

Affiliate Cookies

We work with affiliate partners who refer customers to eSimHero. When you arrive on our website through an affiliate link, a cookie is placed on your device to identify the referring partner. This allows us to accurately attribute your purchase and pay the affiliate partner their commission. These cookies do not affect your experience or the price you pay.

  • Tracking which affiliate partner referred you
  • Attributing purchases to the correct affiliate for commission payments
  • Measuring affiliate campaign performance

Advertising & Retargeting Cookies

These cookies may be set by third-party advertising networks to build a profile of your interests and show you relevant eSimHero advertisements on other websites and platforms. They help us reach potential customers and re-engage visitors who have previously shown interest in our products. They do not directly store personal information but uniquely identify your browser and device.

  • Retargeting ads for eSIM plans you viewed on eSimHero
  • Measuring ad campaign performance and conversions
  • Building audience segments for targeted advertising
  • Social media advertising pixels

Managing Your Cookie Preferences

You can control and manage cookies in several ways. Most web browsers allow you to manage cookie settings through their preferences. You can set your browser to refuse cookies, delete cookies, or alert you when a cookie is being set. Please note that disabling certain cookies may affect the functionality of our website.

Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages. We do not control these cookies. Third-party services we use include analytics providers, payment processors, affiliate tracking platforms, and advertising networks that may retarget you with eSimHero ads on other websites. Please refer to the respective privacy policies of these third parties for more information.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about our use of cookies, please contact us at [email protected].